Terms & Conditions
Terms & Conditions
Welcome to Lunovix!
These Terms and Conditions outline the rules and regulations for the use of the Lunovix website.
By accessing this website, we assume you accept these Terms and Conditions. Do not continue to use Lunovix if you do not agree to all of the terms and conditions stated on this page.
Products
Lunovix offers cosmetic and hair care products intended for personal use only.
Results may vary between individuals depending on hair type, scalp condition, lifestyle, consistency of use, and other personal factors. We do not guarantee specific results, including hair growth, hair thickness, or reduction of hair loss.
Orders & Payments
All orders are subject to acceptance and product availability.
We reserve the right to refuse or cancel any order at our sole discretion, including cases involving pricing errors, suspected fraud, or violations of these Terms.
Shipping & Delivery
We strive to process and dispatch orders as quickly as possible. Delivery times are estimates and may vary depending on location, carrier delays, weather conditions, or other factors beyond our control.
Returns & Refunds
Due to hygiene and safety reasons, opened or used cosmetic products cannot be returned unless they arrive damaged or defective.
If you receive a damaged product, please contact us within 48 hours of delivery and provide photographic evidence.
Approved refunds will be processed using the original payment method whenever applicable.
Intellectual Property
Unless otherwise stated, Lunovix and/or its licensors own the intellectual property rights for all material on this website. All intellectual property rights are reserved.
You may access this website for your personal use subject to the restrictions set in these Terms and Conditions.
You must not:
Republish material from Lunovix
Sell, rent, or sub-license material from Lunovix
Reproduce, duplicate, or copy material from Lunovix
Redistribute content from Lunovix without written permission
User Comments & Reviews
Users may post reviews, comments, and feedback where applicable.
Lunovix reserves the right to monitor and remove any content that is considered inappropriate, offensive, misleading, unlawful, or in violation of these Terms and Conditions.
By submitting content, you warrant that:
You have the right to post such content.
The content does not infringe any third-party intellectual property rights.
The content is not defamatory, offensive, unlawful, or misleading.
The content will not be used to promote unauthorized commercial activities.
You grant Lunovix a non-exclusive license to use, reproduce, edit, and display your comments and reviews in any media format.
Limitation of Liability
To the fullest extent permitted by law, Lunovix shall not be liable for any indirect, incidental, special, or consequential damages arising from the use of our website or products.
Customers are encouraged to review all ingredients and perform a patch test before use, especially if they have sensitive skin or known allergies.
Privacy
Your use of this website is also governed by our Privacy Policy, which explains how we collect, use, and protect your personal information.
Changes to These Terms
Lunovix reserves the right to modify these Terms and Conditions at any time without prior notice. Changes become effective immediately upon publication on the website.
Contact Information
If you have any questions regarding these Terms and Conditions, please contact our customer support team through the contact information provided on our website.