Privacy Policy

At Lunovix, protecting your privacy is one of our top priorities. This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website or purchase our products.

If you have any questions about this Privacy Policy, please contact us.

Consent

By using our website, you consent to this Privacy Policy and agree to its terms.

Information We Collect

We may collect personal information that you voluntarily provide, including:

Full Name
Email Address
Phone Number
Shipping Address
Billing Information
Order Details
Messages sent through our contact forms or customer support channels

When you place an order, we collect the information necessary to process and deliver your purchase.

How We Use Your Information

We use the information we collect to:

Process and fulfill orders
Deliver products and services
Provide customer support
Improve our website and user experience
Send order updates and important notifications
Prevent fraud and unauthorized transactions
Comply with legal obligations
Send promotional offers and marketing communications (where permitted)

Log Files

Lunovix follows standard procedures for using log files.

These files may collect information such as:

IP Address
Browser Type
Internet Service Provider (ISP)
Date and Time of Visit
Referring and Exit Pages
Number of Clicks

This information is used for website administration, analytics, security monitoring, and improving user experience.

Cookies

Our website uses cookies to enhance your browsing experience.

Cookies help us:

Remember user preferences
Improve website performance
Analyze visitor behavior
Personalize content and advertisements

You may disable cookies through your browser settings; however, some website features may not function properly.

Advertising & Analytics

We may use third-party services such as advertising platforms, analytics providers, and marketing tools.

These services may use cookies, tracking pixels, and similar technologies to measure advertising performance and improve user experience.

We do not control the privacy practices of third-party websites or services. We encourage you to review their privacy policies separately.

Data Protection Rights

Depending on your location, you may have the following rights:

Access your personal data
Correct inaccurate information
Request deletion of your personal data
Restrict or object to data processing
Request a copy of your data
Withdraw consent where applicable

To exercise any of these rights, please contact us.

Data Security

We implement appropriate security measures to protect your personal information against unauthorized access, alteration, disclosure, or destruction.

However, no method of transmission over the internet can be guaranteed to be completely secure.

Children’s Privacy

Lunovix does not knowingly collect personal information from children under the age of 13.

If you believe a child has provided personal information through our website, please contact us immediately, and we will promptly remove such information from our records.

Changes to This Privacy Policy

We reserve the right to update this Privacy Policy at any time. Any changes will be posted on this page with immediate effect upon publication.

Contact Us

If you have any questions regarding this Privacy Policy or your personal data, please contact us through the contact information provided on our website.